OPEN POSITIONS

• Retail Beauty Advisor-PART TIME (BROOKLYN, NY)

You may send your cover letter and resume to hr@yummyextensions.com

 RETAIL STORE BEAUTY ADVISOR

Position Summary

The Beauty Advisor is an integral part of our retail sales team. You will be interfacing with customers both in-person, over the phone, and by email. As a Beauty Advisor, you will ensure our customers have an exceptional in-store experience through sales generation and store functionality.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Upsell and cross-sell with the intent to exceed store sales goals
• Portray a positive company image and engaging in professional and friendly communications with customers both in-person and online
• Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise
• Assist in developing content for social media including photos and videos
• Educate customers on our YUMMY hair extensions, KOSA styling tools, as well as all store sales and/or promotions
• Actively listening to customer needs and inquiries to determine appropriate service actions
• Resolve customer problems with efficiency within scope of position
• Inform customers of prices, shipping dates, anticipated delays, and any additional information needed by customer
• Serve as the cashier and being primarily responsible for answering telephones, handling cashier transactions, stocking shelves, and performing other clerical duties
• Establish and maintain customer profiles and preparing claim forms as instructed by manager
• Cold-calling or calling customers for company-based reviews
• Perform and maintain daily/weekly inventory count and inform the manager of stocking needs
• Support cleanliness and maintenance of the physical store to create a safe and comfortable shopping experience
• Perform other duties as assigned such as hair washing, preparation, packaging, etc.
• Meet KPIs (Key Performance Indicators) and Sales goals
• Perform other duties as assigned by management

Basic Qualifications (Knowledge, Skills, and Abilities)

• High school diploma or equivalent combination of education and experience required
• 1-3+ years of retail sales experience required
• Must meet retail store dress code as defined in employee handbook
• Cosmetologist license is a plus
• Ability to accurately serve as a cashier, including processing credit cards, calculating change, and other basic math skills
• Stylish, savvy, and good sense of current trends
• Beauty industry experience highly preferred
• Cosmetologist license is a plus
• Comfortable participating in and having your photo and/or video taken for social media and other marketing purposes
• Excellent oral/written communication skills
• Excellent customer relationship skills
• Ability to multi-task
• Ability to work in a team environment and take direction from management and supervisors
• Ability to read and interpret documents such as procedure manuals, work instructions, software manuals; ability to write routine reports and correspondence

Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, and handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Yummy Extensions is committed to a diverse and inclusive workplace. Yummy Extensions is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.