Shipping Protection by Route

Shipping Protection by Route

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Route provides protection for shipments that are lost, broken, or stolen. Add Route to your cart at checkout to enable protection.

Visit route.com to learn more.

We kindly request a maximum of three business days for processing verified orders. To ensure prompt processing, ensure billing and shipping addresses match. For unmatched addresses, we recommend using Paypal at checkout, which does not require an account. All orders, shipped via FEDEX with direct signature, or to PO BOXES via USPS, originate from our facility in Prosper, TX. 

During major promotions, processing may take longer.

This does not apply to wigs

The number of bundles needed generally depends on the lengths purchased and desired volume.

12"-14": 2 or more bundles required.
16"-18": 3 or more bundles required.
20"-24":4 or more bundles required
26" inches and longer-5-6 bundles or more required.

For Clip-Ins:

One full set required for the length
Two full sets required for volume

Products in unused condition can be returned within seven days of purchase. Returned products must be unused with product tags attached to qualify for a return. Approved returns are eligible for store credit only minus fees; refunds are not permitted. Refer to the store policy for comprehensive details.

 

STRAIGHT AND WAVY TEXTURES 

What to expect when you open your package:

You will experience our signature YUMMY floral fragrance. This is a result of our CoWash prior to shipment.

Pre-Installation

Always wash your hair extensions prior to installation while leaving the zip-ties intact. This will allow you the opportunity to evaluate the bundles. If you detect any abnormalities kindly contact us immediately and we will resolve them accordingly.  

Installation

Use the over and out method when installing your hair. We recommend to double the track folding the weft in half to ensure beards are inwards and not touching scalp. We advise against piercing the wefts as this can cause excessive shedding. Additionally, you may seal your wefts using a high quality weft sealant. Only cut your wefts when absolutely necessary.  

Weekly Maintenance 

Conditioner only wash (CoWash) is recommended 2-3 times per week. This is to ensure your hair is retaining moisture and periodically cleansing any build-up that could cause matting or tangling.  Should your extensions need deep conditioning, we recommend using a thick deep conditioner containing smoothing properties to minimize unwanted frizz.  

For the ultimate CoWash experience, complete the following: 

  1. Part your hair in 7-10 sections before shower/hair bath. 
  2. Detangle each section as much as possible using wide-tooth comb or our favorite wavy hair brush, working from roots to tips. 
  3. Saturate hair completely with water. 
  1. Start from bottom of install, part your hair using your fingers and gather 1 inch section, tie up the rest of install on top of head. 
  2. Lather 1 inch section generously with conditioner and brush hair with Denman brush from ends working your way up to roots. Complete 2 “brush outs” on section starting with a Denman brush by the ends of the hair all the way through the top of the wefts. This will let you know that your hair is properly detangled. 
  3. Repeat throughout entire install. 
  4. By this time, your hair should be completely detangled and have much “slip” as it is saturated with conditioner. Twist hair into top bun or braid. Let conditioner sit for 15-20 minutes. Do not massage hair to avoid frizz.  
  5. Rinse thoroughly. For extra waves scrunch to enhance wave pattern or set in rollers. Dry with cotton hair towel, microfiber towel, or t-shirt as regular bath towels will cause excessive frizz. 
  6.  Apply dime sized amount of smoothing oil or glossing polish if desired to weigh down hair strands and minimize frizz throughout day. Allow to air dry. 
  7. Between installs or once per month use an intensive hair masque or hot oil treatment to aid in the longevity of your extensions.  

Daily Care

  1. Brush or comb through to style.  
  2. Apply an alcohol-free glossing polish or hair serum for shine and frizz control as needed. Excessive product may lead to stiff hair which may cause matting and tangling. When product has build-up, it is time for a CoWash!  
  3. Always use heat protectant when heat styling to avoid damage. Keep in mind, excessive heat styling can alter the original wave pattern and integrity of the hair (similar to your natural hair). 

 Bed-time Care

Before bed, put hair into a high ponytail or roll into a bun to enhance wave pattern. Apply satin scarf or bonnet to reduce frizz and fly-aways. For bouncy waves, style with flexi-rods. After waking up, remove overnight protection and comb through using Our Favorite Hair Brush beginning at the ends and working your way up. Style as needed.  

Recommendaed hair care products

We recommend hydrating conditioners with smoothing properties to maintain the moisture and reduce frizz. Below are a few of our favorite products.  

  • Tresemme Moisture Rich Conditioner 
  • Tresseme Keratin Smooth Conditioner (recommended to combat frizz)
  • Proclaim Glossing Polish  
  • Our Favorite Hair Brush 

YUMMY CURLY TEXTURES 

What to expect when you open your package

Upon arrival you may notice your bundles have a light floral fragrance due to our signature YUMMY co-wash and deep condition prior to shipment. Additionally, your curly hair has been in transit and may need to be revived and restored to its true beauty. Please refrain from running your fingers through your curly hair while in a dry state. This may cause tangling and excess frizz.   

Due to the initial wefting process from bundle construction, you may experience a few loose hairs during your initial CoWash. This is normal and should reduce significantly after the first few washes. We expect that you will have minimal shedding each day while following a haircare regimen. Please be advised that there is a significant difference between shedding and breakage.  

 Pre-installation

Always wash your hair extensions prior to installation while leaving the zip-ties intact. This will allow you the opportunity to evaluate the bundles. If you detect any abnormalities kindly contact us immediately and we will resolve them accordingly.  

Installation

Use the over and out method when installing your extensions. Although our wefts are custom designed for minimal shedding please refrain from piercing the wefts as this may affect the longevity of your extensions. Only cut your wefts when absolutely necessary as this may cause excess shedding. Although not required, you may seal your wefts using a high-quality weft sealant. 

Maintenance

As an overview for curly haircare, conditioner only wash (CoWash) is recommended 3 times per week. This is a non-negotiable step and essential for the best results. 

Products you will need: 

  • Moisturizing Conditioner. 
  • Curl Sealant/Curl Cream (optional depending on style)  
  • Denman Brush  
  • Hair Clips 
  • Hair scrunchie

 

So, what causes hair to curl? The perfect blend of protein and moisture!  

Keep in mind when curly hair is lacking moisture, the more it will expand or swell with humidity. Curly hair is more porous than straight textures therefore it tends to pull moisture from the air causing the hair to swell. Once the hair swells and the cuticles become rough the hair may lose its curl pattern and become less visually appealing. This also leads to tangling and matting as the strands rub together. Therefore, it is important to follow a routine care regimen with curly hair to help combat these issues. 

When we deep condition and have a regular hair care routine in place our hair is more manageable, softer, and less prone to breakage and frizz. 

Steps: 

  1. In the shower, section hair into 5-6 parts with hair clips before getting your hair wet. This will make the process much easier when dealing with curly textures.  
  2. Wet all sections of your hair thoroughly while keeping each section separated.  
  3. Section by section apply your conditioner and work through the section with a Denman brush. Be sure to work your way up from the ends. Detangling curly hair is easiest when worked in sections. 
  4. Once detangled deep condition for 15-30 minutes.  
  5. Now it’s time to rinse. For our kinkier textures we recommend leaving a bit of conditioner in the hair when rinsing. This will act as a leave-in conditioner and allow the hair to retain more moisture. For our looser curl patterns, rinse hair thoroughly to ensure the curls are not weighed down. Again, it is all about personal preference and what curly style you are rocking that day! 

Now that we’ve finished the Co-wash process, it’s time to move into Curl Definition!  

  1. Section your hair into 3 to 4 parts and detangle your hair completely using a Denman brush. You want to make sure that all of your curls are completely brushed out. You cannot be lazy with this step because it will cause issues later. 
  1. Use a water and conditioner mix in a spray bottle mixing 2/3 water and 1/3 conditioner. Spray each section thoroughly making sure that all sections are fully saturated. 
  2. Apply a light sealant cream to hold in moisture. Use your  Denman brush  through each section where the product is fully saturated. When you brush through, you will notice the coils will start to form. You should have no friction with this step if, and only if, you were not lazy with step 1.   
  3. Once you have completed the washing process, use a cotton T-shirt to scrunch each section. The scrunching step helps to put the coil form in place and to stop the hair from dripping water. 
  4. With your hair still in sections, use a blow dryer with a diffuser attachment to dry the hair until it is at least 60% dry. The diffuser head helps to prevent frizz and lock your curls in place. However, this step is optional as you can allow your hair to air-dry. 
  5. LEAVE THE COILS ALONE. While curls are drying, you never want to touch or run your fingers through hair.  
  6. Refresh as needed until next Co-Wash with water/conditioner mix spray. 
  7. Between installs or once per month you may use an intensive hair masque or hot oil treatment to aid in the longevity of your extensions.  

Always use a heat protectant when heat styling to avoid damage. Keep in mind, excessive heat styling can alter the original curl pattern and integrity of the hair (similar to your natural hair). 

Bed-time/Daily Care

Before going to bed, put hair up in a high ponytail or braid into large sections and wear a satin scarf or bonnet. This will help to maintain the curl pattern and reduce frizz while sleeping.  

Once you are ready to style your hair for the day remove your ponytail or braids and spray hair with water and conditioner mix to activate leave-in product. Section hair and brush from tips working your way up to the roots. Scrunch gently and allow to air dry. Avoid manipulation as this may cause excess frizz.  

 

 

Product recommedations

We recommend hydrating conditioners to maintain the moisture required for curly textures. Below are a few of our favorite products.  

  • Mielle Organics Rosemary mint masque (Soft Kinks texture only)
  • Tresemme Moisture Rich Conditioner  
  • Tresemme Flawless Curls Conditioner 
  • Tresemme Keeatin Smoooth Conditioner ( Good to combat frizz)
  • Pureology Hydrate Conditioner 
  • Dominican Magic Detangling Conditioner 
  • Miss Jessie’s Pillow Soft Curls (SoftKinks and heavily textured curls)
  • Vigorol Mega Moisture Mousse  
  • Denman Brush 

 

 

 LACE PRODUCTS 

Lace products can be CoWashed using the methods mentioned. However, please be advised that lace products are sensitive and be mindful of using excess tension.  

Our lace products are made using a ventilation method similar to a crochet and are intended to be made to look very natural and not "wiggy". To achieve this, the first few rows on your lace items are single-knotted starting from the hairline and gradually become double knotted for added durability. Please be advised that closures and frontals are expected to last 1-2 installations with proper care.  

 You may also notice short hairs on lace products known as "return hairs" and these hairs occur when the hair is knotted onto the lace. There is a short piece on one side of the knot, usually 2-3 inches with the long hair on the other side of the knot. More coarse textures may have more noticeable  return  hairs. These hairs can be laid down with a wax stick and a hot comb.

IN CONCLUSION 

Having the perfect hair regimen and realistic expectations is extremely important, especially if you want your hair to maintain its beauty for years to come. Whether you are a first-time YUMMY girl or trying a new texture, we are always here to help. After reading this article, we hope that you feel prepared to conquer any YUMMY texture!  


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