Every YUMMY bundle passes through our Three-Point Quality Verification process at our Texas facility:

1. Origin & Purity Check – Verified single-donor sourcing and natural cuticle alignment.
2. Weft & Strand Integrity – Each bundle is weighed (3.0 – 3.5 oz) and inspected for consistent density, secure wefting, and minimal shedding.
3. Texture & Pattern Review – Waves and curls are hand-brushed, co-washed, and air-dried to ensure natural body and uniform flow.
4. Each piece is sealed in our signature satin packaging—inspected, approved, and ready to wear.

This does not apply to wigs

The number of bundles needed generally depends on the lengths purchased and desired volume. Please note that our extensions are always measured when pulled straight place the measuring tape below the weft to properly measure your wefts

12"-14": 2 or more bundles required.
16"-18": 3 or more bundles required.
20"-24":4 or more bundles required
26" inches and longer-5-6 bundles or more required.

For Clip-Ins:

One full set required for the length
Two full sets required for volume

At YUMMY, every order is backed by our quality guarantee. We pour care into every bundle — from sourcing to packaging — and we want you to love your hair. If something isn't right, we want to hear from you.

Because our extensions are hygiene products crafted to order, all sales are final. But unused items are eligible for store credit, and any genuine product concern will be reviewed and resolved fairly by our Customer Care team.

Our Quality Guarantee

If you believe you've received a product that doesn't meet YUMMY standards, contact our Customer Care team at Support@yummyextensions.com within 7 calendar days of receiving your order. Include photos and a description of the concern.

If YUMMY verifies the product issue, we will offer a fair resolution. If the item is found to be in standard condition, it will be returned to you at our expense via priority mail.

Please note: using non-recommended products, perming, coloring, lifting, cutting, removing hair from the weft, or otherwise processing the hair voids eligibility for resolution.

Store Credit Returns

Eligible items in unused, unaltered condition may be returned for store credit within 7 days of delivery. To qualify:

• Item must be in original, resalable condition — unwashed, uncombed, uncut, uncolored, and unaltered
• Original ties must remain intact as received
• Item must be in original packaging
• Return request must be received within 7 days of delivery date

To initiate a return, email Support@yummyextensions.com with your order details. Once approved, ship your item with your name, phone number, reason for return, and original receipt to:

YHE
2024 W. 15th Street, Suite F-505
Plano, TX 75075

We recommend using a traceable carrier with signature confirmation. YUMMY is not responsible for items lost in transit. Return shipping costs are the customer's responsibility.

Once received and confirmed in resalable condition, store credit will be issued. Store credit cannot be redeemed as cash. If your item was purchased during a promotion that has ended, the new order will not qualify for that promotion.

A flat $35 restocking fee applies to all returns and return-to-sender shipments. Shipping and Route Insurance costs are non-refundable.

Non-Returnable Items

Due to their delicate nature, the following items cannot be returned, exchanged, or replaced under any circumstances:

• Lace closures
• Lace frontals
• Full lace wigs
• Clearance and sale items
• Items that have been used, washed, combed, cut, colored, bleached, or altered in any way

We strongly recommend reviewing our Texture Showcase, Video Tutorials, and Before & After Gallery before purchasing lace products to ensure the right fit for your needs.

Order Changes & Cancellations

Order processing begins immediately upon submission to ensure fast fulfillment. As a result, modifications, cancellations, and address changes are not possible after an order is placed. Please review your order carefully before checkout.

For unmatched billing and shipping addresses, we recommend using PayPal at checkout (no account required).

Undeliverable Packages

After 1–3 delivery attempts, undeliverable packages are returned to our facility.

If your package is returned to us, store credit in the form of an E-Gift Card will be issued for the item value, minus the original shipping cost and a $35 restocking fee. Shipping and Route Insurance costs are non-refundable. Please use the E-Gift Card to reorder with the correct address.

Protect Your Order with Route

We offer Route Package Protection at checkout — a small add-on that covers your order against loss, theft, or damage in transit. We strongly recommend adding it for peace of mind, especially for larger orders. Route claims are quick and easy to file online.

Hair Appointments & Installation

YUMMY is not responsible for any costs related to hair appointments, installations, takedowns, re-installations, cancellations, or any other expenses associated with the installation of our products. This includes stylist cancellation fees, installation costs, and expenses associated with damaged extensions, such as bleached knots, cut wefts, chemical treatments, and wear and tear.

Please receive and inspect your complete order before confirming any hair appointments.

Limitation of Liability

YUMMY Hair Extensions does not accept liability beyond the remedies set forth herein, including any liability for products not being available after purchase. YUMMY Hair Extensions will not be liable for consequential, special, indirect, or punitive damages even if advised of the possibility of such damages, or for any claim by any third party except as expressly provided herein.

This limitation of liability applies to both products and services. For any liability related to the purchase of products, YUMMY Hair Extensions is not liable or responsible for any amount of damages above the aggregate dollar amount paid by the customer for the product in question.

Questions?

Our Customer Care team is here to help. Reach us at Support@yummyextensions.com and we'll respond as quickly as possible.

 

 

STRAIGHT AND WAVY TEXTURES 

What to Expect When You Open Your Package:

You will experience our signature YUMMY floral fragrance, a result of our CoWash process performed before shipment to ensure your hair arrives fresh and ready for use.

Pre-Installation:

• Wash Before Installation: Always wash your hair extensions prior to installation, leaving the zip ties intact. This allows you to evaluate the bundles for any abnormalities. If you detect any issues, contact us immediately, and we will address them promptly.

Installation:

• Use the Over-and-Out Method: When installing, fold the weft in half to ensure the weft "beards" are inward and not touching the scalp.
• Avoid Piercing the Wefts: Piercing the wefts can lead to excessive shedding.
• Seal Wefts: Consider using a high-quality weft sealant for added durability.
• Cut Wefts Only When Necessary: To maintain the integrity of the weft, avoid cutting unless absolutely required.

Color Variations:

Due to the raw nature of your hair, variations in color and texture between bundles are normal. We recommend being prepared to custom dye your hair to match your natural hair or achieve your preferred shade.

Weekly Maintenance:

To keep your extensions looking and feeling their best:

• CoWash (Conditioner Only Wash): Recommended 2–3 times weekly to retain moisture and cleanse buildup that could cause matting or tangling.
• Deep Conditioning: Use a thick deep conditioner with smoothing properties for added moisture and frizz control.

Steps for the Ultimate CoWash Experience:

1. Section Hair: Part into 7–10 sections before showering.
2. Detangle: Using a wide-tooth comb or wavy hair brush, detangle from roots to tips.
3. Saturate: Wet hair thoroughly.
4. Apply Conditioner: Lather each section generously with conditioner and detangle with a Denman brush from ends to roots. Repeat 2–3 times for each section.
5. Twist or Braid: Once detangled, twist hair into a bun or braid. Let conditioner sit for 15–20 minutes without massaging to avoid frizz.
6. Rinse: Rinse thoroughly, scrunching hair to enhance wave patterns if desired. Use a cotton towel, microfiber towel, or t-shirt for drying to reduce frizz.
7. Style: Apply a dime-sized amount of smoothing oil or glossing polish for frizz control. Allow hair to air dry.

For long-term care, use an intensive hair masque or hot oil treatment once a month or between installs.

Daily Care:

• Brush and Style: Comb through your hair and style as needed.
• Control Frizz: Apply an alcohol-free glossing polish or serum for shine and frizz control. Avoid excessive product use, as buildup can lead to stiffness and tangling.
• Protect from Heat: Use a heat protectant when styling. Keep in mind, frequent heat styling may alter the hair’s natural wave pattern, similar to your natural hair.

Bedtime Care:

• Before bed, tie hair into a high ponytail or bun to maintain the wave pattern.
• Protect with a satin scarf or bonnet to minimize frizz and flyaways.
• For extra bounce, use flexi-rods overnight. In the morning, remove protection and comb hair starting at the ends, working up to the roots.

Recommended Hair Care Products:

To keep your extensions hydrated and frizz-free, we recommend the following products:

• Tresemmé Moisture Rich Conditioner
• Tresemmé Keratin Smooth Conditioner (ideal for combating frizz)
• Proclaim Glossing Polish
• Our Favorite Hair Brush

---

By following these guidelines, you’ll enjoy beautiful, long-lasting extensions that maintain their quality and enhance your natural look. Thank you for choosing YUMMY!

YUMMY CURLY TEXTURES 

What to Expect When You Open Your Package

When your YUMMY hair extensions arrive, you may notice a light floral fragrance, a signature of our co-wash and deep conditioning process performed before shipment. Due to transit, your curly hair may need some revival to restore its full beauty.

Important Reminder:

• Avoid touching your dry curls: Running fingers through curly hair while dry can cause tangling and excess frizz.
• Why curly hair behaves differently: The perfect curl results from a balance of protein and moisture. Because curly hair is more porous, it tends to absorb humidity, leading to swelling, rough cuticles, and potential loss of curl pattern. Following a proper care regimen will help maintain its beauty and prevent tangling or matting.

Pre-Installation

• Wash Before Installation: Always wash your extensions while leaving the zip ties intact to evaluate the bundles. If you notice any abnormalities, contact us immediately so we can assist.

Color Variations:

• Due to the raw nature of your hair, variations in color and texture are normal. Be prepared to custom dye your bundles to match your natural hair or achieve your desired shade.

Installation

• Use the over-and-out method to ensure the weft "beards" face inward and avoid touching the scalp.
• Do not pierce the wefts, as this may cause excess shedding and reduce the longevity of your extensions.
• Cut only when necessary: Cutting wefts should be avoided to minimize shedding.
• You may seal your wefts with a high-quality sealant for added durability.

Maintenance Overview

For optimal results with curly hair, co-washing is a non-negotiable step and should be done at least 3 times per week.

CoWash Steps:

1. Section Hair: Divide into 5–6 parts using hair clips before getting it wet.
2. Wet Completely: Ensure each section is thoroughly saturated with water.
3. Condition and Detangle: Apply conditioner to each section and detangle using a Denman brush, starting from the ends and working up to the roots.
4. Deep Condition: Leave the conditioner in for 15–30 minutes.
   • For kinkier textures, leave a small amount of conditioner in when rinsing.
   • For looser curls, rinse thoroughly to prevent weighing down the curls.
5. Scrunch: Use a cotton T-shirt to scrunch each section, helping to lock in the curl pattern and remove excess water.
6. Drying Options:
   • Use a blow dryer with a diffuser attachment until 60% dry to minimize frizz.
   • Alternatively, allow your hair to air dry.

Important: While drying, avoid touching or manipulating the curls to prevent frizz.

 

So, what causes hair to curl?

The perfect blend of protein and moisture is the secret!

Curly hair is naturally more porous than straight textures, which means it absorbs moisture from the air, causing it to swell. When curly hair lacks adequate moisture, this swelling becomes more pronounced, leading to roughened cuticles, which can disrupt the curl pattern and make the hair less visually appealing. This process often results in tangling and matting as the strands rub together.

To combat these challenges, it’s essential to maintain a consistent care routine for curly hair. A proper regimen that includes regular deep conditioning helps keep hair hydrated, soft, and manageable, while minimizing breakage and frizz.

When curly hair is well-nourished and balanced, it retains its beautiful curl pattern and remains much easier to style and care for!

This detailed hair care guide outlines the steps for maintaining curly hair textures, from co-washing to curl definition and daily care. Here's a clear breakdown:

Co-Wash Process

1. Prepare Hair for Washing:

   • Section hair into 5-6 parts using clips before wetting to simplify the process, especially for curly textures.

2. Thoroughly Wet Sections:

   • Wet all sections thoroughly, keeping them separated.

3. Apply Conditioner and Detangle:

   • Work conditioner through each section using a Denman brush, starting from the ends and working upward.

4. Deep Conditioning:

   • Leave conditioner on for 15-30 minutes.

5. Rinse:

   • For kinkier textures, leave a small amount of conditioner as a leave-in.
   • For looser curl patterns, rinse thoroughly to avoid weighing down curls.

Curl Definition

1. Detangle Thoroughly:

   • Divide hair into 3-4 sections and detangle completely with a Denman brush.

2. Spray Hair with Water/Conditioner Mix:

   • Use a mix of 2/3 water and 1/3 conditioner, ensuring full saturation of each section.

3. Apply Sealant Cream:

   • Apply a light cream to seal moisture, brushing through to encourage coil formation.

4. Scrunch with Cotton T-Shirt:

   • Scrunch sections with a cotton T-shirt to set coils and prevent dripping.

5. Dry Hair:

   • Use a diffuser to dry hair to 60%, or air dry if preferred, avoiding frizz.

6. Avoid Touching Curls While Drying:

   • Do not manipulate curls during drying to maintain their shape.

7. Refresh as Needed:

   • Use the water/conditioner mix spray to refresh curls between co-washes.

Maintenance Tips

• Monthly Treatments:

  • Use intensive hair masques or hot oil treatments monthly or between installs for longevity.

• Heat Styling Caution:

  • Always apply heat protectant. Excessive heat styling can alter the curl pattern, similar to natural hair.

Bedtime & Daily Care

1. Night Routine:

   • Put hair in a high ponytail or braid into large sections. Cover with a satin scarf or bonnet to maintain curls and reduce frizz.

2. Morning Routine:

   • Remove ponytail or braids. Spray hair with the water/conditioner mix to activate leave-in products.
   • Detangle gently, starting from the tips and working to the roots. Scrunch and allow to air dry, avoiding excessive manipulation to prevent frizz.

This guide ensures the proper care and styling of curly hair, enhancing its natural beauty while preserving its integrity.

  

 

Product Recommendations for Curly Textures

To maintain the moisture and definition needed for curly textures, we recommend the following products:

Hydrating Conditioners

• Mielle Organics Rosemary Mint Masque
  Best for: Soft Kinks texture only.
  Benefits: Deep hydration and scalp stimulation.

• Tresemmé Moisture Rich Conditioner
  Best for: General hydration needs.
  Benefits: Locks in moisture for smooth and soft curls.

• Tresemmé Flawless Curls Conditioner
  Best for: Enhancing curl definition.
  Benefits: Provides moisture balance for curly hair.

• Tresemmé Keratin Smooth Conditioner
  Best for: Combatting frizz.
  Benefits: Delivers shine and reduces flyaways.

• Pureology Hydrate Conditioner
  Best for: Intense moisture.
  Benefits: Formulated for color-treated curls and provides long-lasting hydration.

• Dominican Magic Detangling Conditioner
  Best for: Managing tangles.
  Benefits: Makes detangling easier and promotes shine.

Styling Products

• Miss Jessie's Pillow Soft Curls
  Best for: Soft Kinks and heavily textured curls.
  Benefits: Lightweight and leaves curls soft and touchable.

• Vigorol Mega Moisture Mousse
  Best for: Moisture retention during styling.
  Benefits: Adds moisture without weighing curls down.

Styling Tools

• Denman Brush
  Best for: Curl definition and detangling.
  Benefits: Enhances curl formation and makes detangling efficient.

These products are specially chosen to cater to the diverse needs of curly textures, helping to maintain hydration, combat frizz, and define curls effortlessly.

 

 

 

Lace Products Care

Lace products require special attention during care routines to maintain their natural appearance and longevity. Here’s how to handle them with care:

Co-Washing Lace Products

• Use the Co-Wash methods outlined earlier, but apply minimal tension to avoid damaging the lace.
• Be mindful of the delicate construction, particularly around the hairline and edges.

Understanding Lace Construction

• Ventilation Method:
  Our lace products are crafted using a crochet-like ventilation method to achieve a natural look.
  • Single-Knotted Rows: The first few rows near the hairline are single-knotted to appear natural.
  • Double-Knotted Rows: Rows further back are double-knotted for durability.
• Expected Lifespan:
  Closures and frontals typically last 1-2 installations with proper care.

Handling Return Hairs

• What Are Return Hairs?
  These are short hairs (2-3 inches) that result from the knotting process. They are more noticeable in coarse textures but are a normal feature of lace products.
• Styling Return Hairs:
  • Use a wax stick and hot comb to lay them down for a smooth finish.

Having a consistent hair care regimen and realistic expectations is key to maintaining the beauty and longevity of your YUMMY hair. Whether you're a first-time YUMMY girl or exploring a new texture, our team is here to guide you every step of the way.

With the insights provided in this guide, we hope you feel confident and prepared to care for and style any YUMMY texture.